• FAQ

    • Why choose a pediatric dentist?

      A pediatric dental specialist is a doctor who has completed a general collegiate education, earned a doctoral degree in dentistry from one of the country’s colleges of dentistry, and has completed two or more years in a residency program in an accredited university or hospital. This educational experience qualifies the pediatric dentist as specially trained to care for the oral health of infants, children and teenagers, including those with special needs.

    • What can I do to prepare my child or children for their visit to the dentist?

      The American Academy of Pediatric Dentistry recommends that children should be seen by a dentist by 12 months of age. During your first visit we will examine your child's mouth and jaw to get an indication of how the teeth are forming. We will explain any problems that exist and the dental care needed (both in office and at home). Additional services may include digital images and cleaning of your child's teeth.

      Here are some quick tips for parents to help prepare children for their first visit to the dentist:

      1. Read books to your children about visiting the dentist
      2. Familiarize your child with the pediatric dentist
      3. Do not use words that might cause unnecessary fear
      4. Act relaxed and at ease
    • What is laser dentistry?

      Imagine pain free dentistry for your child without the sound of the drill, without shots, and without stress. This innovative new laser creates a pleasant dental experience for the young patient. The Doctor will determine if your child is a candidate for laser dentistry. To find out more, visit the Our Advanced Technology page.

    • How are appointments scheduled?

      Bay Pediatric Dentistry attempts to schedule appointments at your convenience and when time is available. We have several operatories so we are able to treat multiple family members at the same time. We encourage preschool children to be seen in the morning when they are more rested. The morning appointments allow us to work more slowly with your child for their comfort. School children with a lot of work to be done should also be seen in the morning for the same reason. Dental appointments are considered an excused absence from school. We will make every attempt to keep your child from missing school, but we ask for your assistance in this regard.

    • What are the office hours?

      Our office hours are as follows: We work every week Monday through Thursday 8am to 5pm. We also offer one Saturday each month. For addition information, please click here.

    • What if I need to cancel an appointment?

      We ask our patients to notify our office 24 hours in advance if they need to cancel an appointment. We do not double-book our schedules. Appointed times are reserved exclusively for each patient. We realize that unexpected events may occur but we ask for your assistance with our cancellation policy.

    • Are there payment options?

      Payment for professional services is due at the time that dental treatment is provided. If we have your insurance information on the day of the appointment, we will be happy to file a claim on your behalf. Every effort will be made by our office team to formulate a treatment plan for your child which fits your timetable and budget, providing the best possible care for your child. We accept cash, personal checks, CareCredit and most major credit cards. If needed, we will arrange a payment plan to fit your individual financial situation.

    • What if I have an after-hours emergency?

      We always have one of our pediatric dentists on call after regular office hours for emergencies and urgent matters. Emergency numbers are available on the voice mail.

    • Our office policy regarding dental insurance:

      Please inform the office of the insurance plan available through your employer when scheduling your appointment. Please be familiar with your insurance benefits. By law, your insurance company is required to pay each claim within 30 days of receipt. You are responsible for any balance on your account after your insurance company has responded to your claim. 

      Please understand that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company…only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on any specific claim.